FAQs

How much weight can the bike rack hold?

Up to 30 kg (about 66 lbs), which comfortably covers road bikes, mountain bikes, and most e-bikes.

How long does installation take?

Most customers install it in under 10 minutes. Expansion screws and instructions are included — no special tools needed beyond a drill.

What is it made of?

Reinforced carbon steel with non-slip TPE padding where the frame rests, so your bike is held securely without scratches.

How long does shipping take?

Orders are processed in 1-2 business days, and delivery typically takes 7-15 business days. See our Shipping Policy for details.

What if I want to return it?

You have 30 days from delivery to return it if it's unused and in its original packaging. See our Return Policy for full details.

Is there a warranty?

Yes — a 360-day warranty against manufacturing defects.

Still have questions?

Reach us through our Contact page — we're happy to help.